Volvo Trucks EU launched SENT-GEO: compliance without extra hardware

A certified, software-based service deployed over-the-air (OTA) that helps fleets comply with Poland's SENT location reporting requirements—directly from the truck's infotainment experience.

At a Glance:

• Region: Poland (SENT program)
• Category: Compliance / Regulatory reporting
• Delivery model: Software-only service deployed over-the-air (OTA)
• Experience: In-vehicle workflow + offboard fleet visibility
• Replaces: Hardware-heavy compliance approaches

The Challenge

Regulatory Landscape

Poland's SENT system mandates real-time GPS tracking for vehicles transporting sensitive goods within the country. The regulation covers over 50 categories of goods and requires direct integration with Polish tax and customs authorities (PUESC).

Non-compliance carries significant penalties, with fines ranging from €1,000 to €23,000 per violation.

Existing Solutions Fell Short

Traditional compliance solutions created operational challenges:

• Required additional GPS tracking hardware in each vehicle
• Needed separate SIM cards and connectivity management
• Created driver distraction with handheld devices
• Involved complex installation and ongoing maintenance
• Generated recurring hardware and connectivity costs

The Approach

Volvo Trucks EU sought a compliant solution that could scale across fleets without creating a second technology stack in the cab. The goal was a software-first experience that was easy for drivers to use and easy for fleet teams to monitor.

• Software-first delivery to reduce hardware dependency
• OTA deployment to simplify rollout and updates
• Driver-friendly, in-vehicle workflow (built into the workday)
• Fleet visibility to support operations and exception handling

The Solution

SENT-GEO delivers compliance support as a native, in-vehicle experience—paired with an offboard view for fleet operations. The service is certified and designed for regulated workflows where status clarity and repeatable execution are essential.

Zero Hardware Deployment

SENT-GEO eliminates external GPS devices entirely by leveraging the truck's built-in modem and location services, deployed remotely over-the-air to eligible vehicles.

Native Driver Interface

The service works directly within the vehicle's secondary display, providing real-time connectivity status and SENT-ID information without requiring handheld devices.

Fleet Management Integration

Fleet administrators access comprehensive SENT status, license plates, activation state, and connectivity status through existing fleet management tools.

Certified Compliance

Direct connection to PUESC (Polish tax and customs IT system) with GPS reporting that meets full SENT specification requirements.

Simplified Operations

Remote installation eliminates depot visits, while automatic connectivity status updates reduce administrative overhead and driver support calls.

Localized Support

Multi-language interface support with voice assistance available in English, Turkish, and Swedish to serve diverse driver populations.

How It Works

In-vehicle (Driver)

SENT-GEO provides drivers with a simple, native experience to:

• View connectivity/status
• Access required identifiers used in reporting workflows
• Follow guided actions and help prompts as needed
• Use localized language support

Why it matters: It reduces reliance on extra devices and keeps drivers informed inside the vehicle workflow.

Offboard (Fleet operations)

Fleet admins have access to an offboard view that supports:

• Visibility into activation and connectivity status
• Access to identifiers used for reporting and registration workflows
• Better fleet-wide oversight for compliance readiness—spot exceptions early & support drivers proactively

Business Impact

Outcomes from shifting compliance from hardware to software:

For Fleet Operations

• Reduced dependence on hardware-based SENT solutions
• Simplified fleet-wide rollout using OTA deployment
• Improved visibility into service status across vehicles

For Drivers

• Fewer tools and less distraction versus external devices
• Clear access to status and key identifiers in-cab
• A more consistent compliance workflow inside the vehicle experience

Why this matters

SENT-GEO demonstrates a scalable model for regulated services: deliver compliance as a software-first in-vehicle experience, deployed OTA, with driver and fleet visibility—rather than relying on separate hardware stacks. This model is repeatable for other regulated workflows where adoption, reliability, and operational oversight are critical.

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